Silverburn named best destination Shopping Centre in the UK
Glasgow shopping centre scoops top award
Silverburn took home the Best Destination award at the Revo ACE Awards 2019, coming out on top for providing consistently great customer experience.
Silverburn offers an unrivalled combination of retail, dining and leisure on Glasgow’s south side, as well as unique events, and is committed to delivering an engaging and memorable experience every time a shopper walks through its doors. As well as housing coveted brands such as Flannels, MAC, Zara, H&M and M&S, it also has a Cineworld cinema, PureGym, PURE Spa and a wide selection of restaurants, making Silverburn the perfect destination for a day out.
Mark Bourgeois, Managing Director UK & Ireland, said: “It’s a real honour to receive this award – the team at Silverburn work tirelessly to deliver a great experience for our customers, and have made the centre into one of the premier retail and leisure destinations in Scotland.”
“Across all our flagship destinations, we work hard to provide a really engaging and attractive mix of brands for our customers, whether that’s retail, food and drink, or leisure. But we know that the really best retail destinations offer more than that, and that’s why we’re investing £2m in our experiential events programme this year, and why at the likes of Silverburn we’ve invested in things like hands-free shopping, click and collect services, and electric car charging points”.
“We never stand still, and I know our destinations all over the UK have a lot planned in 2019 to make the customer experience even better.”
NOTES TO EDITORS
Silverburn Shopping Centre, situated in Pollok Glasgow, is home to over 120 brands, including major department stores, Debenhams and Marks & Spencer as well as iconic stores Fossil, Kurt Geiger, Levi's, Next, The Entertainer, Schuh, and Zara. Silverburn also offers a fantastic dining experience with a wide choice of restaurants to cater to all tastes, from authentic Japanese at Wagamama to classical Italian cuisine at Tony Macaroni. To add to this the centre’s leisure offering includes a 14-screen luxury cinema, featuring a state-of-the-art superscreen. Shopping is made even more convenient thanks to late night opening hours and over 4,500 free parking spaces.
Top things to do in centre:
2. FREE Parking
3. Dinner/Lunch at Nandos OR Zizzi OR Yo! Sushi
4. PURE Spa
5. Coffee at Starbucks OR Tim Hortons
Hammerson create vibrant, continually evolving spaces, in and around thriving European cities, with a focus on flagship retail destinations and Premium Outlets. As of 31stDec 2018, our portfolio of high-quality venues had a value of £9.9 billion and includes 21 flagship destinations, 13 convenient retail parks and investments in 20 premium outlet villages, through our partnership with Value Retail and the VIA Outlets joint venture. Key retail venues include, Bullring & Grand Central, Birmingham, Bicester Village, Oxfordshire, Freeport Lisboa Fashion Outlet, Lisbon, Dundrum Town Centre, Dublin; and Les Terrasses du Port, Marseille. We manage over 2,000 brand relationships and during trading hours, over 80,000 people visit our shopping centres hourly across our flagship destinations in the UK, France & Ireland.
About Revo ACE awards
The Revo ACE Awards recognise and celebrate the retail places and people that truly deliver consistently great experience and in doing so, become the organisation and brand top of mind among their customers and their peers.
The awards set best practice benchmarks across the industry and are a yardstick, recognising and promoting ever evolving innovations in our industry driving up customer experience standards to better connect people and places.
Applications are received from a whole host of retail places, including shopping centres, retail parks, leisure destinations, outlets and transport hubs. The world of retail property and placemaking may be diverse, but first-class customer experience is core to us all!